Many customers are under the mistaken impression that if an insured item is stolen, lost or damaged, most insurance firms will reimburse them for the insured value. Unfortunately, it is most likely that in such cases the customer would be directed to go to designated jewelers that insurance firms have on their lists and with whom they have mutual arrangements and agreements to have the insured item replaced, or fixed if it is only damaged, at a considerably lower cost than the itemâ€™s insured value. The end result in many such cases is that many customers unwittingly end up receiving an inferior replacement or a poor quality repair job. Such arrangements succeed unhindered because most appraisals have descriptions that are superficial and many with information filled in template-like forms that lack the necessary details to protect against such a detrimental outcome. Diamonds with â€œcertificatesâ€Â done by independent labs, such as G.I.A. and AGS, among others, on the other hand, are all at best subjective assessments of the stones quality â€“ see Three Facts About Diamonds â€“ and therefore, contrary to the prevailing impressions by most people, do not have enough details to describe the quality of a cut in a complete way, such as scintillation, sparkle, three-dimensional positions of the inclusions and other critical factors that characterize each individual diamond, enabling a complete appraisal of its true value.